All of your questions

Frequently Asked Questions

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Hosting & IT

Frequently asked questions relating to our hosting services

Can I be sure that I am talking to a qualified technician?

We have over 40 years combined experience in the Information Technology field. This is 40 years of hands on work, making our technicians fully qualified and fully prepared for any problem that comes their way. You can be assured of quality service every time.

All our server engineers are either in possession of an MCP or MCSE degree or are in the process of sitting the relevant exams.

Own / run / manage a large office with interstate sites, can you help me with my problems?

Yes, we manage interstate sites for many clients, including retail chains and consulting firms. With dedicated remote support resources, we can in many cases replace expensive inhouse IT staff and deliver massive cost savings with managed IT and cloud solutions.

Is there an Benchmarking IT technician near me?

We service the entire Sydney, Melbourne and Brisbane area and can get a qualified Benchmarking IT technician out to you usually the same day, but definitively within 48 hours. We have workshops in Sydney CBD (Surry Hills), Coogee, Blacktown and Merrylands. In most cases we can solve your issues remotely, which is faster and cheaper than to come onsite.

We run an engineering company / professional services firm / beauty saloon; can you help us?

We serve a wide range of businesses from Brisbane to Melbourne. Most IT needs are still very similar and we can most certainly help you improve and/or build on your IT systems. If you are using an industry specific solution, we can function as an interface between you and your users and translate the techtalk into understandable English.

Can I buy software and/or hardware from you?

Yes! We offer all kinds of software and hardware solutions at competitive prices. We also supply OEM software with new goods, which is sometimes half of retail pricing. For businesses we work with Open Licensing or any licensing model of your choice

How do I book a call-out with Benchmarking IT?

Simply call us on 1300 180 051 or 02 8188 7575 and our friendly representative will be happy to help you. Alternatively, you can lodge a ticket from the contact page.

How much does your service cost?

We are happy to tailor a solution to your needs and you will find our service fees are competitive. Our hourly rates start from $180ex GST per hour for Small Businesses. Other business and consulting rates are based on the nature of the engagement.